Refund policy

Return Policy

Last updated: July 2026

Thank you for shopping with SUPERB. We want you to be satisfied with your purchase. Please read our Return Policy below.

Returns

You may request a return within 14 days of receiving your order, in accordance with applicable consumer laws.

To be eligible for a return, products must:

• Be unused and unopened.

• Be in their original packaging.

• Be in the same condition in which they were received.

Non-Returnable Items

For hygiene and safety reasons, opened or used skincare products cannot be returned unless they are damaged, defective, or delivered incorrectly.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible.

Refunds

Once we receive and inspect your returned item, we will notify you of the outcome. If approved, your refund will be issued to your original payment method.

Return Shipping

Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.

Contact Us

If you have any questions or would like to request a return, please contact:

SUPERB

Email: support@superb-skincare.com